The Revenue Leakage Audit — analyst-reviewed, evidence-backed
A named analyst tests your enquiry channels, verifies three competitors by hand, and delivers a scored diagnostic with a 30-day plan. Delivered within 5 working days of intake. You complete a short intake, then pay on Stripe. Work starts when payment is confirmed.
Who it's for
- ✓Dental, aesthetics, physio and clinic groups generating real enquiry volume
- ✓Practices that already spend on ads and still have a quiet diary
- ✓Owners who want evidence, not another automated website scan
- ✓Teams considering ReplyOS and wanting the leak mapped first
Exactly what you receive
- ✓Manual review of your enquiry journey by a named analyst — not an automated scan
- ✓Live enquiry test: we contact your business as a prospect and measure what happens
- ✓Verified comparison against 3 named competitors, with evidence
- ✓Six-dimension score with per-dimension findings
- ✓Prioritised 30-day fix plan
- ✓PDF report + 15-minute findings walkthrough call
Extra competitor £75 · 60-day re-benchmark £99. No SEO, copywriting, or implementation included.
A human reads every audit
Automated scans are fast and shallow. Every ReplyBench Full Audit is reviewed and written by Paul Redman, who is founder of Reply Intelligence Group and reviews enquiry handling for UK appointment-based practices. Paul Redman runs the live enquiry test, verifies the competitor comparison by hand, and signs off every score before it reaches you.
Sample findings
Excerpted from the Harbour View Dental demo report — illustrative, not a customer result.
No structured follow-up sequence
Enquiries that don’t book on first contact are rarely re-engaged. Most implant patients need 2–4 touches before they book — without a sequence, that revenue walks to a faster clinic.
Slow or unclear response process
A live enquiry test showed first response stretching past the window where comparison shoppers have already spoken to a competitor. Speed, not ads, decided the diary slot.
Competitors present clearer next steps
Two local clinics showed a from-price, a named implant lead, and a booking link above the fold. Harbour View asked for a callback with no proof adjacent to the CTA.
Revenue Leakage Audit · Analyst-Reviewed
Launch pricing £249 until 30 September 2026 — then £495.
100% credited against ReplyOS setup
Become a ReplyOS practice within 60 days of your audit and the full audit fee is deducted from your setup cost.
- Manual review of your enquiry journey by a named analyst — not an automated scan
- Live enquiry test: we contact your business as a prospect and measure what happens
- Verified comparison against 3 named competitors, with evidence
- Six-dimension score with per-dimension findings
- Prioritised 30-day fix plan
- PDF report + 15-minute findings walkthrough call
Extra competitor £75 · 60-day re-benchmark £99
Continue to Stripe checkout (£249)FAQ
How long does the audit take?▾
Delivered within 5 working days of complete intake. That window covers the live enquiry test, competitor verification, scoring, the 30-day plan, the PDF, and scheduling the findings call.
What do you need from me?▾
Your website URL, up to 3 named competitors (or we choose them), typical enquiry volume and average customer value, and permission to contact your business as a prospect on the public enquiry channels. No SEO logins, no ad accounts.
How does the ReplyOS credit work?▾
Become a ReplyOS practice within 60 days of your audit and the full audit fee is deducted from your ReplyOS setup cost. The audit effectively costs you nothing if you act on it.
Are revisions or a re-audit included?▾
No. The audit is a single diagnostic, not an open-ended consulting retainer. A 60-day re-benchmark is available as an add-on for £99. Extra named competitors are £75 each.
What is not included?▾
The audit does not include SEO work, ad management, copywriting, or implementation. Those would make the job slower and vaguer. If you want hands-on help with the top fixes, book the Audit + Implementation Session. Permanent infrastructure is ReplyOS.
What is your refund policy?▾
If we have not started intake, contact us within 14 days and we will refund in full. Once the live enquiry test has begun, the fee covers diagnostic work already underway and is not refundable. The ReplyOS setup credit is the commercial backstop if you decide to implement.
Request your Revenue Leakage Audit
Nothing here is pre-filled from a snapshot. Revenue fields start empty so the leakage math uses your numbers. Submit opens Stripe checkout (£249). Delivered within 5 working days of complete intake.